Privacy Policy

1. Introduction

Welcome to Nextdoc ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at nextdoc.co (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our Service, we may collect:

• Account Information: Name, email address, and password
• Profile Information: Optional profile details you choose to provide
• Files You Upload: PDF and image files you process using our tools
• Communication Data: Messages you send us for support or feedback

2.2 Information Automatically Collected

When you use our Service, we automatically collect:

• Usage Data: Pages visited, tools used, time spent, and interaction patterns
• Device Information: Browser type, operating system, device type, and screen resolution
• IP Address: Your Internet Protocol address and approximate location
• Cookies: Small data files stored on your device (see Cookie Policy below)
• Analytics Data: Collected via Google Analytics to improve our Service

3. How We Use Your Information

We use the collected information for:

• Providing Services: Process your files and deliver the requested tools
• Account Management: Create and maintain your account
• Service Improvement: Analyze usage patterns to improve our tools and features
• Communication: Send service updates, security alerts, and support messages
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms
• Analytics: Understand how users interact with our Service

4. File Processing and Storage

4.1 File Privacy

We respect your privacy and do not access your files. Files you upload are:

• Processed automatically by our systems
• Not reviewed, analyzed, or accessed by our staff
• Not used for training machine learning models
• Not shared with third parties

4.2 File Retention

For Registered Users:

• Files are stored in your account until you delete them
• You have full control to download or delete your files anytime
• Files are encrypted at rest using industry-standard encryption

For Guest Users:

• Temporary files are stored for immediate download only
• Files are automatically deleted after 24 hours
• No long-term storage for non-registered users

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies:

5.1 Types of Cookies

• Essential Cookies: Required for the Service to function (session management, authentication)
• Analytics Cookies: Help us understand how you use the Service (Google Analytics)
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our Service.

6. Third-Party Services

We use the following third-party services:

• Google Analytics: For understanding Service usage and improving user experience
• Authentication Providers: Google and GitHub OAuth for optional social login
• Hosting Provider: For secure server infrastructure
• SSL Certificate Provider: Let's Encrypt for secure HTTPS connections

These services have their own privacy policies and may collect data independently.

7. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: Trusted third parties who help us operate the Service (hosting, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

8. Data Security

We implement security measures to protect your data:

• HTTPS/SSL encryption for all data transmission
• Encrypted storage for passwords and sensitive data
• Regular security updates and patches
• Secure server infrastructure with firewall protection
• Limited staff access to user data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights and Choices

You have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your files and data
• Opt-Out: Unsubscribe from promotional emails (service emails may still be sent)
• Object: Object to certain data processing activities

To exercise these rights, please contact us at privacy@nextdoc.co or through your account settings.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: